Privacy Policy

We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.

Information We Collect

We collect various types of information to enhance your experience and improve our services. The information we collect includes:

1. Personal Identification Information:

   • Name: To personalize your experience and fulfill orders.
   • Email Address: To communicate order confirmations, shipping updates, and marketing promotions.
   • Phone Number: To contact you regarding your orders or provide customer support.
   • Shipping and Billing Address: To process and deliver orders accurately.

2. Payment Information:

   • Credit/Debit Card Details: To process transactions securely.
   • Billing Information: To verify your payment method.

3. Technical Data:

   • IP Address: To monitor and analyze web traffic.
   • Browser Type and Version: To ensure compatibility with our website.
   • Operating System and Device Type: To optimize your browsing experience.

4. Usage Data:

   • Browsing History: To understand your preferences and improve our website.
   • Search Queries: To enhance our product offerings and website functionality.
   • Interaction with Emails: To assess the effectiveness of our communication.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Order Processing:

   • To process and fulfill your orders.
   • To communicate with you about your order status and shipping details.

2. Customer Service:

   • To provide customer support and respond to your inquiries.
   • To resolve any issues or disputes related to your orders.

3. Personalization:

   • To tailor our website and services to your preferences.
   • To recommend products and promotions based on your browsing history.

4. Marketing:

   • To send you promotional emails and newsletters (you can opt-out at any time).
   • To notify you about special offers, new products, and events.

5. Website Improvement:

   • To analyze website usage and improve its functionality.
   • To enhance our product offerings based on customer feedback.

6. Legal Compliance:

   • To comply with legal obligations and protect our rights.

How We Protect Your Information

We implement robust security measures to ensure the safety of your personal information:

• Encryption: We use SSL encryption to protect sensitive data during transmission.
• Secure Storage: Personal data is stored on secure servers with restricted access.
• Access Control: Only authorized personnel have access to personal information.
• Regular Audits: We conduct regular security audits to identify and address vulnerabilities.

Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and providing services, provided they agree to keep this information confidential. These third parties include:

• Payment Processors: To process transactions securely.
• Shipping Companies: To deliver your orders.
• Marketing Partners: To manage email marketing campaigns.

Your Rights

You have the following rights regarding your personal information:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request corrections to any inaccurate or incomplete information.
3. Deletion: You can request the deletion of your personal information, subject to certain conditions.
4. Restriction: You can request the restriction of processing your personal information.
5. Objection: You can object to the processing of your personal information for marketing purposes.
6. Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
7. Withdraw Consent: You can withdraw your consent to the processing of your personal information at any time.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

• Cookies: Small files stored on your device that help us understand your preferences and improve our website.
• Web Beacons: Small graphic images used to monitor user behavior and collect data.

You can manage your cookie preferences through your browser settings.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: contact@viciousthefungus.shop
• Phone: (623) 335-5377

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top. By continuing to use our website and services, you agree to the terms of the updated Privacy Policy.